Audenticity offers a number of settings and features to help you get the most sales and brand awareness from the platform. Take a moment now to check your settings, following the step-by-step instructions below.
Set up tracking for 30 days
Enable 30-day tracking (instead of 14) so advocates have the highest chance of converting. The most loyal advocates are the ones who get rewarded often for their efforts, so we really recommend a 30-day attribution period. It often takes several visits over a longer period of time for prospective customers to get comfortable with buying from a new-to-them brand.
How To:
- Log in to Shopify
- Go to Settings
- Under Configure Your Affiliate Program > Affiliate Tracking > Expires in: Set this value to 30 days.
- Under Shopify App Status, click “Enable Tracking". You will be redirected to a page in Shopify that looks like the below screenshot. In the upper right corner of this page, hit Save. Then you're all set!
Configure your emails
We also recommend enabling post-order emails so that your existing customers can become advocates. They have already tried the product and love it, so they can speak most authentically about it in their recommendations. Like a referral program, these emails give your existing customers a link for the products they bought and a link for your store so they can refer friends immediately without signing up and earn commissions for any sales they drive.
How To:
- Go to your Settings page
- Under Invite Your Customers, click Edit > Send Automated Emails
- Set the number of days after fulfillment that we should send an email to your customers. Most retailers choose 14 days.
If you do not want us to tell your customers about your affiliate program, then set this to “Not At This Time”.
